24/7 Customer Service: 800.394.5255

24/7 Customer Service: 800.394.5255Blog


Highly customizable and worry free, Matrix’s support is unmatched. Our local staff is available 24 hours a day, 7 days a week, 365 days a year. Whether we need to remotely monitor your system and diagnose your service issues, or you need a technician on-site; we are there for you. Our certified technicians have immediate access to parts, inventory, and tools to ensure success.

Matrix’s support offerings are unique, comprehensive and customized to cover a wide range of solutions including Voice Applications, Facial Recognition, Cloud Solutions and IT Services.

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“Matrix Communications, Inc. has been a partner with Richfield Schools for several years supporting our voice messaging platform. Recently Richfield Schools went out to competitive bid for a new IP Telephony platform, data switching network and wireless network. We selected Matrix for all three of these strategic platforms. Matrix demonstrated a history of successful integration of these technologies and employs a tenured project team. Even though there was a very aggressive timeline for deployment, the Matrix Team exceeded our expectations and delivered on all of their commitments. We look forward to many more years of partnership with Matrix.