24/7 Customer Service: 800.394.5255

24/7 Customer Service: 800.394.5255Blog

Support

Highly customizable and worry free, Matrix’s support is unmatched. Our local staff is available 24 hours a day, 7 days a week, 365 days a year. Whether we need to remotely monitor your system and diagnose your service issues, or you need a technician on-site; we are there for you. Our certified technicians have immediate access to parts, inventory, and tools to ensure success.

Matrix’s support offerings are unique, comprehensive and customized to cover a wide range of solutions including Voice Applications, Facial Recognition, Cloud Solutions and IT Services.

 
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“Matrix Communications provided Frandsen Financial with an enterprise IP Telephony solution; associated applications and services, to replace several unique and disparate phone systems shared by the enterprise. With 37 locations (and the same number of aged traditional phone systems), Matrix’s experience and flexibility ensured the project was completed on time. Their product experience and relationship with their manufacturer suppliers and telecom providers, ensured rapid deployment with full feature sets addressing both the enterprise as well as each location needs. Frandsen Financial Corporation looks forward to a long mutually beneficial relationship with our partner, Matrix Communications.