24/7 Customer Service: 800.394.5255

24/7 Customer Service: 800.394.5255Blog

Support

Highly customizable and worry free, Matrix’s support is unmatched. Our local staff is available 24 hours a day, 7 days a week, 365 days a year. Whether we need to remotely monitor your system and diagnose your service issues, or you need a technician on-site; we are there for you. Our certified technicians have immediate access to parts, inventory, and tools to ensure success.

Matrix’s support offerings are unique, comprehensive and customized to cover a wide range of solutions including Voice Applications, Facial Recognition, Cloud Solutions and IT Services.

 
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“Matrix Communications has provided solutions and services for our organization since 1999. From front-line engineering and account management to behind-the-scenes technical expertise and support; we appreciate and have a high regard for the entire Matrix account team. Matrix has an in-depth knowledge of our environment, and understanding of how we do business; which only heightens the level of service they provide. We appreciate how Matrix prioritizes all customers’ needs, customizes programs for us and always stands behind their promise to deliver.“