24/7 Customer Service: 800.394.5255

24/7 Customer Service: 800.394.5255Blog

Support

Support

Highly customizable and worry free, Matrix’s support is unmatched. Our local staff is available 24 hours a day, 7 days a week, 365 days a year. Whether we need to remotely monitor your system and diagnose your service issues, or you need a technician on-site; we are there for you. Our certified technicians have immediate access to parts, inventory, and tools to ensure success.

Matrix’s support offerings are unique, comprehensive and customized to cover a wide range of solutions including Voice Applications, Facial Recognition, Cloud Solutions and IT Services.

 
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“Matrix Communications and CenturyLinkhave a very productive partnership extending back to 1996. Matrix has been a key partner, one who brings a unique value proposition to companies looking for more than just hardware and network services. Matrix provides a level of customer service that is rare in the IT marketplace. Matrix employees are knowledgeable, dedicated, customer advocates, looking to solve business problems. Matrix earns a level of trust from both its partners and its clients that is unique in this industry. Long-term customer satisfaction is a key goal of both Matrix and CenturyLink.
This common goal makes for an outstanding partnership and a level of service that is second to none. I wish I had more partners like Matrix!”