24/7 Customer Service: 800.394.5255

24/7 Customer Service: 800.394.5255Blog

Support

Highly customizable and worry free, Matrix’s support is unmatched. Our local staff is available 24 hours a day, 7 days a week, 365 days a year. Whether we need to remotely monitor your system and diagnose your service issues, or you need a technician on-site; we are there for you. Our certified technicians have immediate access to parts, inventory, and tools to ensure success.

Matrix’s support offerings are unique, comprehensive and customized to cover a wide range of solutions including Voice Applications, Facial Recognition, Cloud Solutions and IT Services.

 
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“Matrix has been an NEC dealer since 1985, consistently demonstrating outstanding commitment, exceptional customer service and technical proficiency. Great relationships build great business, and Matrix is a prime example, not only with its customers but through its partnership with NEC.

As technology has evolved, Matrix keeps pace so they can offer the best solution possible to not only meet today’s needs but anticipate what you will need tomorrow. We are very proud to have them as a high-performing business partner.”