Voice Services

Your voice services are covered with Matrix.   We offer a comprehensive portfolio of maintenance services and application support to maximize system stability for your organization.  Our highly trained team of technicians and operational staff are committed to giving you the support your business requires.

Voice Services include:

  • Warranty Coverage
  • Customized Maintenance Plans
  • Software Assurance Updates
  • Advanced Hardware Replacement
  • Available 24 hours a day / 7days a week / 365 days a year
  • System Monitoring & Remote Diagnostics
  • Remote Technical Assistance
  • Time & Material Services (T&M)
  • On-site Repair Services – “Break & Fix”
  • Troubleshooting
  • Moves, Adds & Changes (MAC)
  • Customer Service
  • Helpdesk & Technical Dispatch

We understand the importance of a reliable communication system and how “uptime” is a top priority for your business.    Allow us to help you maximize your resources, reduce expenses, and deliver optimum voice availability. 

Experience Matrix and our team of experts.